Mr. Clog Plumbing
Plumbing Reports for Insurance Claims, Sydney
Making a claim for a leak, burst pipe or leaking shower? We find what failed, fix it, and give you a written plumbing report on what we found, what caused it and what we repaired.
No surprise bills: $0 call-out and a fixed price before any work starts.
Our guarantee: 12 months on our workmanship, in writing. What it covers
About This Service
When water damage leads to an insurance claim, your insurer will usually want to know what caused it. That's a plumbing question: was it a burst pipe, a failed flexi hose, a leaking shower waste, a pipe in the wall, or failed waterproofing? We find the source first, using leak detection where the leak is hidden, then repair the plumbing and write a plumbing report setting out what we found, the cause and what we repaired or what still needs doing. The report covers the plumbing. Your insurer decides what the policy covers, and repairs to plaster, flooring or joinery are usually arranged through the claim. Where the waterproofing has failed, we can organise the waterproofer and tiler we work with. You get a fixed price for our work before we start, and 12 months on our workmanship.
What’s Included
- Written plumbing report for your claim
- The source of the leak found first
- Burst pipes and failed flexi hoses
- Leaking showers into walls and ceilings
- Hidden leaks in walls and floors
- Plumbing repaired, waterproofing and tiling organised
- Fixed price quoted before we start
- 12 months on our workmanship
Fixed price quoted before we start. $0 call-out fee.
Ready to book?
(02) 9139 8945 — available 24/7What the Report Covers
What we found
Where the water was coming from, and what we saw when we got there.
The cause
What failed: the pipe, fitting, hose, waste, mixer or waterproofing.
What we repaired
The plumbing work we did, and anything that still needs doing, such as waterproofing or retiling.
Before You Call Your Insurer
General steps that help a claim. Your policy and insurer have the final say.
Stop the water
Turn off the water at the meter or the fixture's isolation valve, and keep away from water near electrics.
Take photos first
Photograph the damage, and the failed part if you can see it, before anything is cleaned up or moved.
Keep the failed part
If it's a flexi hose or fitting that burst, keep it rather than throwing it out.
Ask before major repairs
Make it safe and stop the leak, but check with your insurer before going further than that, if you can.
Common Claims We Report On
Burst pipes and flexi hoses
A split pipe or a failed braided hose under a sink or toilet, often found by the water across the floor.
Leaking showers
Water through the wall or into the ceiling below, from the mixer, the pipes in the wall, the shower waste or the waterproofing.
Hidden leaks
Leaks in walls, under floors and between apartments, found with leak detection rather than by opening things up.
In strata buildings
A report on where a leak started helps the owners corporation and the owners work out whose responsibility it is.
How It Works
Our Process
Make it safe
Water isolated so the damage stops getting worse.
Find the cause
The source of the leak found, with leak detection where it's hidden.
Repair
The plumbing fixed, with a fixed price before we start.
Report
A written report on what we found, the cause and what we did.
Related Pages
Common Questions
FAQs
Can you write a plumbing report for my insurance claim?
Yes. We write a plumbing report setting out what we found, what caused the leak and what we repaired.
Will my insurer accept the report?
We can't speak for your insurer or say what your policy covers. The report sets out the plumbing facts: what we found, the cause and what we did.
Do you repair the damage as well?
We repair the plumbing, and where waterproofing has failed we organise the waterproofer and tiler we work with. Other repairs, such as plaster ceilings and flooring, are usually arranged through your claim.
The leak is hidden. Can you still find the cause?
Yes. We use leak detection to find leaks inside walls, under floors and between apartments, so the report names the actual source.
Should I keep the burst hose or fitting?
Yes, and photograph it. Insurers sometimes ask about the failed part.
How much does a plumbing report cost?
We give you a fixed price before we start, with a $0 call-out fee.
What Sydney Customers Say
We recently used Mr Clog Plumbing for our granny flat in Guildford and couldn't be happier with the service. Everything was handled professionally from start to finish, with great communication and workmanship…
Absolute legend. Turned up on time, sorted the problem quickly and didn’t charge a fortune. Super easy to deal with and cleaned up after the job too. Will definitely be using him again and would happily recomme…
Turned up on time and honest service, couldn’t ask for much more.
Get a Quote for Insurance Plumbing Reports
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