Mr Clog

Privacy Policy

Last updated: April 2025

Mr. Clog Plumbing (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under the Australian Privacy Act 1988 and the Australian Privacy Principles.

We may collect the following personal information:

  • Name and contact details (phone number, email address)
  • Property address for service delivery
  • Details about the plumbing work requested
  • Payment information (processed securely — we do not store card details)
  • Website usage data (via cookies and analytics)

We use your information to:

  • Provide and schedule plumbing services
  • Communicate with you about your job or enquiry
  • Send invoices and process payments
  • Improve our website and services
  • Comply with legal and regulatory obligations

We do not sell your personal information. We may share it with trusted third parties only as necessary to deliver our services (e.g., payment processors, scheduling software providers). These parties are required to handle your information in accordance with Australian privacy law.

Our website uses cookies to improve your browsing experience and analyse traffic. You can disable cookies in your browser settings, though this may affect some site functionality.

Under the Australian Privacy Principles, you have the right to access and correct personal information we hold about you. To make a request, contact us at info@mrclog.com.au.

For privacy-related enquiries, contact:
Mr. Clog Plumbing
Email: info@mrclog.com.au
Phone: (02) 9139 8945